Refund policy
Refund Policy
At DeliceStyle, we strive to ensure your complete satisfaction with every purchase. If you're not entirely satisfied with your order, we're here to help with our straightforward refund process.
Refund Eligibility
- Items must be returned within 30 days of delivery
- Products must be unused, unworn, and in original condition with tags attached
- Original packaging must be intact and included
- Proof of purchase or order number is required
Non-Refundable Items
- Items marked as "Final Sale" or "Clearance"
- Gift cards
- Intimate apparel and swimwear for hygiene reasons
- Items that show signs of wear or damage
Return Process
- Contact our customer service team at [email protected] to initiate your return
- Include your order number and reason for return
- You will receive return instructions and a return authorization
- Package your items securely and ship to the provided address
- Once received and inspected, we will process your refund
Refund Processing
- Refunds are processed within 5-7 business days after we receive your return
- Refunds will be credited to your original payment method
- Shipping costs are non-refundable unless the return is due to our error
- You will receive email confirmation once your refund has been processed
Exchanges
We currently offer exchanges for different sizes of the same item, subject to availability. Please contact us at [email protected] to check availability and initiate an exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] within 7 days of delivery. We will arrange for a replacement or full refund, including return shipping costs.
Need Help?
For any questions regarding our refund policy or return process, please contact our customer service team at [email protected]. We typically respond within 24 hours during business days.
