Privacy policy
Introduction
At DeliceStyle, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website and make purchases from our collections including Everyday Casual, Party & Evening Wear, Activewear, and Office Wear.
We comply with international privacy regulations including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Information We Collect
We collect the following types of information:
- Personal Identification Information: Name, email address, shipping address, and phone number
- Payment Information: Credit card details processed through secure payment gateways
- Technical Data: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, products viewed, and shopping behavior
- Communication Data: Messages sent through contact forms or customer service inquiries
How We Use Your Information
We use your personal data for the following purposes:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping notifications
- Improve our website functionality and user experience
- Send marketing communications (with your consent)
- Prevent fraud and ensure website security
- Comply with legal obligations
Legal Basis for Processing (GDPR)
Under GDPR, we process your data based on the following legal grounds:
- Contractual Necessity: Processing necessary to fulfill your orders
- Legal Obligation: Processing required to comply with legal requirements
- Legitimate Interests: Processing for our legitimate business interests
- Consent: Processing based on your explicit consent for specific purposes
Data Storage and Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Order information is typically retained for 7 years to comply with tax and legal requirements. Marketing data is retained until you withdraw your consent.
Your data is stored on secure servers with appropriate technical and organizational measures to prevent unauthorized access.
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger or acquisition
All third-party providers are contractually obligated to protect your data and use it only for the services they provide.
International Data Transfers
As an international e-commerce business, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data during international transfers.
Your Rights (GDPR & CCPA)
You have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw previously given consent
- Right to Non-Discrimination (CCPA): Exercise your rights without discrimination
To exercise any of these rights, please contact us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can control cookie settings through your browser preferences.
We use both session cookies (expire when you close your browser) and persistent cookies (remain on your device for set periods).
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing through PCI-compliant providers
- Regular security assessments and monitoring
- Access controls and authentication procedures
- Data backup and disaster recovery systems
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at [email protected].
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
We will respond to all legitimate requests within 30 days.
